The website accessible at the link https://torishima.co.uk/ is owned by Torishima Service Solutions Europe Ltd (Company Number SC376021) and its registered office is 30 Colliery Road, Clyde Gateway Business Park, London Road, Glasgow, Scotland, G32 8SL.
The following are the general terms and conditions for both the services and functionalities of our website. We recommend that you periodically read and review these terms as there may be slight amendments made occasionally. We take all necessary steps to protect data you share with us to ensure that your privacy is maintained.
The introduction of the General Data Protection Regulation (GDPR) requires us to state our obligations to you to ensure your personal data is protected. We must also tell you about your rights regarding how you access your data, your right to erasure and rectification of any errors. Further information on your rights regarding data protection can be found on the website of the Information Commissioner’s Office (ico.org.uk).
If you have any questions, suggestions or complaints, please contact us at https://torishima.co.uk/contact and we will aim to respond within a timely manner.

1. General Terms of Use

These general terms are signed both by Torishima and also you the user. You the user consents to the general terms of use by simply visiting, browsing and using the website.

• The user must use the website in a diligent and respectful manner.
• The user will not be charged to use the website. All content found within the website is free to view.
• The user must not modify the website in any way or manner.
• The logo and content found within the website are protected by copyright laws.
• The user must not introduce any malicious software, viruses or codes that look to interrupt or destroy the functionality of the website.
• The user understands that there may be data and information within the website that contains errors. In this regard, the individual must not use this information to make any economic or any other decision that may affect themselves or any other parties.
• The user understands that Torishima will not take any responsibility for how the user uses the website or any information shared by the user on any external website or platform.
• The user understands that their access to the website may be denied if they abuse these terms.

2. Intellectual and Industrial Property

The intellectual and industrial property rights found within the website including trademarks, industrial designs and inventions are owned by Torishima Service Solutions Europe Ltd and therefore we reserve the right to use them. If you suspect any suspicious activity or changes that have been made on the website then please contact us at https://torishima.co.uk/contact and we will respond to your request within a timely manner.

3. Lawful Basis for Processing Personal Data

We must have a lawful basis to process personal data as well as outlining the purposes for which that processing takes place.
Our lawful basis (bases) for processing personal data will be:

• Where the processing is carried out in accordance with a contractual obligation between you and us.
• With your consent.
• Where we are required to fulfil a legal requirement.
• Where the processing is required to protect the vital interests of the data subject or of another natural person.

4. What Type(s) of Information We May Collect

• Personal details which will include your name (including any middle names) or any other name you may have been previously known by, your date of birth, your contact details including your home address and any former addresses, telephone numbers, email addresses, your marital status, and other identifiers such as your passport and driving licence numbers (including the retention of copies of such documents).
• Sensitive information, (categorised under GDPR as special categories of information) such as health information as part of our obligations to ensure your health and welfare within the work environment.
• Bank account details and payment card details for the purposes of making or receiving payments, paying salaries, and complying with our obligations to tax authorities.
• Your employment history, qualifications, and details from any references you may provide to enable us to establish your suitability for employment with us.
• Financial information required to ensure our compliance with any obligations under Proceeds of Crime legislation.

5. The Use of Personal Information

• When getting personal information, the company shall take the personal information in a legal and fair manner.
• When using personal information, the company shall use the information to the extent that was initially agreed on when the information was passed over to us.
• The company shall not give out any private information to third parties unless given permission beforehand or in the case where relevant laws and regulations permit this.
• In order to prevent information from getting leaked, destroyed or lost, the company shall take appropriate security measures against unauthorised access and also viruses. Through carrying out the basic rules for GDPR, your personal information will be protected.
• When the company receives a request from the owner of the personal information to delete, the company shall respond to such request within a reasonable span. An investigation may take place where applicable.

6. The Use of Cookies

• Your cookies are transferred into our storage when you visit our website. This allows us to recognise you the next time you come back to the website, allowing us to make a better experience for the user on the website.
• The cookies may be temporary cookies. This means they are only in use

when on the website and when you close the browser they are deleted.

• They may also be permanent cookies, which will stay on your device permanent storage unless you delete them manually or your browser deletes them after a long time of you not using the website.
• Most web browser settings are set for you to accept both our cookies and also

third party cookies, but you are able to to adjust those settings for both the
companies and also third party cookies. We recommend that for the best functionality, you accept both of these cookies.

7. Complaints

If you have any criticism or request for the company regarding our handling of your personal information, please feel free to contact us at https://torishima.co.uk/contact. We shall appropriately respond to complaints or requests in a fair manner.

8. Confidentiality

• When the user gives us access to data Torishima has a duty to make sure that nothing is leaked to other people or outside parties, unless it is needed for legal reasons.
• Any data that is no longer needed will be deleted and not stored by Torishima anymore.

9. Policy Updates

This policy will be subject to review and may be updated or amended to ensure that it remains compliant with any changes to organisational or legislative requirements.